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Terms and Conditions Lue suomeksi

China Boss Tapanila (Business ID: 1740753-6) sells products to customers in Finland. We reserve the right to change prices, delivery fees, and terms and conditions. All product prices include value added tax (VAT) (13.5% for food products unless otherwise stated).


Contact Information

Seller / Customer Service

Email: myynti@ai-tofoods.com

Phone: +358 50 577 2758

Address: Päivöläntie 21, 00730 Helsinki, Finland

Technical Maintenance (Webshop)

Email: jysrikanth.biz@gmail.com

Phone: +358 50 467 3519

Address: Veromäentie 2 A, 01510 Vantaa, Finland


Ordering

Products are ordered through the online store by adding them to the shopping cart and completing payment at checkout. By placing an order, the customer agrees to these terms and conditions, prices, and delivery costs.

An order confirmation will be sent by email if an email address is provided. The confirmation includes the key details of the order.

We reserve the right to cancel an order due to availability or delivery issues. Any payments made will be refunded without delay.


Payment

Payments are processed by Visma Payments Oy (Visma Pay), a licensed payment institution supervised by the Finnish Financial Supervisory Authority.

Available payment methods:

All payments are processed through a secure connection. The payment recipient will appear as Visma Pay or Paybyway Oy.


Delivery

Orders are delivered daily, except on separately announced holidays (e.g. Christmas and Midsummer).

Delivery Area and Pricing

Maximum delivery distance: 7,500 meters from the point of origin.

Base delivery fee: €6.40 + VAT 25.5% (total €8.03) for deliveries under 1,000 meters.
Each additional started 500 meters: €0.47 + VAT 25.5% (total €0.59).

Deliveries are carried out in cooperation with Wolt Enterprises Oy, and the final delivery price is determined at checkout.

Delivery Time

Same-day orders are typically delivered on the same day. Estimated delivery time is shown at checkout.


Products and Liability

The products sold are mainly food items and may be perishable. The customer is responsible for proper storage of the products after delivery. Responsibility for the product transfers to the customer upon delivery.


Right of Withdrawal

Perishable food products are not subject to the 14-day right of withdrawal under consumer protection law, as they:


Complaints

If there is an issue with a product or service, please contact customer service as soon as possible. Include:

Complaints are handled promptly. Compensation may include a replacement product or a refund, depending on the situation.


Delivery Damage

If a product is damaged or lost during delivery, the customer must:


Data Protection

Customer data is used only for order processing and customer relationship management. Data is not shared with third parties without a legal basis. Payment-related data is handled by the payment service provider (Visma Pay).


Disputes

Any disputes will primarily be resolved through negotiation. Consumers have the right to submit disputes to the Finnish Consumer Disputes Board.