Back

Terms and Conditions Lue suomeksi

China Boss Tikkurila (Business ID: 3199255-9) sells products to customers in Finland. We reserve the right to change prices, delivery fees, and terms and conditions. All product prices include value added tax (VAT 13.5% for food products).


Contact Information

Seller / Customer Service

Email: tikkurila.chinaboss@gmail.com

Phone: +358 50 300 0540

Address: Kielotie 4, 01300 Vantaa, Finland

Webshop Administration

Email: jysrikanth.biz@gmail.com

Phone: +358 50 467 3519

Address: Veromäentie 2 A, 01510 Vantaa, Finland


Ordering

Products are ordered through the online store by adding them to the shopping cart and completing payment at checkout. By placing an order, the customer accepts these terms and conditions, the product prices, and the delivery costs.

An order confirmation will be sent by email if an email address is provided. The confirmation includes the ordered products and total price.

We reserve the right to cancel an order due to availability or delivery issues. Any payment made will be refunded without delay.


Payment

Payments are processed by Visma Payments Oy (Visma Pay), a licensed payment institution supervised by the Finnish Financial Supervisory Authority. Payment is made through a secure encrypted connection. The payment recipient will appear as Visma Pay or Paybyway Oy.

Payment Methods


Parties to the Transaction

The sales agreement is concluded between the customer and the webshop. Payment services are provided by Visma Payments Oy. Delivery is handled by China Boss Tikkurila.


Delivery

Orders are delivered daily, except during separately announced holiday periods such as Christmas and Midsummer.

Delivery Fee

The delivery fee is €0.99 per order.

Delivery Area

Deliveries are made within a limited local area from the Tikkurila location. The delivery area is defined in the webshop at the time of ordering.

Delivery Method

All deliveries are carried out by China Boss Tikkurila's own transport service.

Delivery Time

Orders are typically delivered on the same day. The estimated delivery time is shown during checkout.


Products and Liability

The products sold are mainly food items and may be perishable. The customer is responsible for proper storage of the products after delivery. Responsibility for the product transfers to the customer at the moment of delivery.


Right of Withdrawal

Perishable food products are not subject to the 14-day right of withdrawal under consumer protection law, as they:


Complaints

If there is an issue with a product or service, the customer must contact customer service as soon as possible. Please include:

Complaints are handled promptly. Compensation may include a replacement product or a refund, depending on the situation. Customers have the right to submit disputes to the Finnish Consumer Disputes Board.


Delivery Issues

If a product is lost or damaged during delivery, the customer must notify customer service without delay.


Returns

The webshop is responsible for product defects in accordance with applicable law. In case of complaints, the customer should contact customer service. Customers have the right to bring disputes to the Consumer Disputes Board.